#Sword of the necromancer platforms update#
#Sword of the necromancer platforms upgrade#

It's one of the reasons we took so long to send all the packages (at some points we literally didn't have boxes to put the things into). We also sent affected people an e-mail to inform of this, and sent them their order without the plushes (of course if your order only contained plushes you haven't been sent anything yet, sorry), also giving them the opportunity to wait to get everything at once if they wished so.Īs for the packages that are currently on their way, as you might know there is kind of an ongoing crisis right now with shipping and supply chains. Some people who got plushes as add-ons will have to wait a bit more for the plushes to be ready (quality control is taking more time than expected). If you want to receive the items there is no other way than to pay the customs, we are sorry but that's how international shipping works.

If we send it again, it will be stopped once again and rinse and repeat. It's completely out of our power so if you don't pay the costs after a while, the package will be sent back to us. Please note that we can do absolutely nothing if your order is stopped at your country's customs. Other packages are stuck in customs waiting for the receiver to pay the costs. If that's your case, please check your email and reply us with an alternative address. We have tried to get in contact with these people, but unfortunately most of them didn't reply back, so we have a series of parcels (not many) waiting in our office. Also, there are some packages that have come back because the receiver didn't pick them up. There are some people who we couldn't send to because the address wasn't a valid one (for example, an Army base we can't send to).

#Sword of the necromancer platforms update#

We have finished shipping to everyone who confirmed their address by September 9th (as we asked you for in this update ).

#Sword of the necromancer platforms upgrade#

On top of that, as the PS4 version was on a sale on November (which didn't affect the PS4/PS5 version as it was a 'new release'), the upgrade setup had to wait until the end of it because of how Sony's backend works, and by then everything went slow because of the start of Holiday season. In fact, at some point there were 2 Sword of the Necromancer entries in the PS Store (one for PS4 and one for PS4/PS5). We are very sorry for the wait, but there were a lot of issues with changing the PS4 version to a PS4/PS5 one, as Sony's platform is not really made to do this after the game has come out.